Shipping policy

This Shipping Policy explains how orders are processed, shipped, and delivered for purchases made through Spark Mall.

Shipping Coverage

We currently deliver to addresses within the United States only.

Shipping Charges

Free shipping is available on all orders.
No shipping or handling charges are added at checkout.

Order Cut-Off Time

(GMT-08:00) Pacific Standard Time (Los Angeles)

Orders placed before 8:00 PM PST on business days are processed the same day.
Orders placed after the cut-off time are processed on the next business day.

Order Processing Time

Handling Time: 1–3 business days
Processing Days: Monday through Friday

Orders are not processed on weekends or public holidays.

Shipping & Delivery Time

Transit Time: 6–9 business days
Delivery Days: Monday through Friday

Estimated Total Delivery Time: 7–12 business days (including handling and transit time).

Delivery times may occasionally be affected by carrier delays, weather conditions, or public holidays.

Shipping Carriers

Orders are shipped through USPS, UPS, or FedEx, depending on the destination and package size.

Order Tracking

Once your order has been shipped, a confirmation email with tracking details will be sent so you can monitor your delivery status.

Shipping Delays

While we aim to deliver within the estimated timeframe, delays caused by shipping carriers or unexpected circumstances may occasionally occur. If your order is delayed beyond the expected delivery window, please contact our support team.

Contact

For any shipping-related questions, please contact Spark Mall through the support details available on our website. 

Business name: Spark Mall

Phone number: +1 (272) 390-8311

Business Email: support@sparkmall.us

Physical Address: 3322 4th St, Los Angeles CA 90020, United States

Business Hours: Mon - Friday 9 AM to 5 PM (GMT-08:00) Pacific Standard Time (Los Angeles)